Tax, shipping, and import fees are to be paid by the customer. A select few products include shipping cost in the total price. These products will have "shipping included" written in the product
We do not accept returns unless the product is faulty and/or defective. This is because the majority of products are custom products, which cannot be refurbished and resold.
Unfortunately, once an order has been placed and confirmed, you are responsible for the payment. This is especially true for orders that required rare blends of filament that we do not keep in stock. In unique cases, we will allow for an order to be cancelled with a inventory fee, meaning that the expenditures we made on behalf of the client will be the only bill.
Should your product be defective and not up to your standard, please do not hesitate to contact us at email@example.com. We will do everything in our power to provide the best post-sale support possible.